Help

Q. Is it safe to use my credit/debit card?

Yes, shopping at ShoppingOutlet.in is 100% safe. We are a Verisign Secured SSL certified site which gives maximum security to the users.

Credit card payments are processed through the CCAvenue Payment Gateway. CCAvenue is one of the biggest and most trusted payment gateway in India

CCAvenue uses the latest encryption technology to protect your credit card information. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.

We do not store any credit card details with us as the transactions are done directly between the buyers and the payment gateway

Q. What credit cards are supported?

• American Express
• Visa
• JCB
• Diners Club International
*Please note that we do not accept International Credit Cards as of now

Debit Cards:
We accept Debit Cards issued by the following banks:

• Canara Bank Debit Card
• Indian Overseas Bank
• SBI ATM-Cum-Debit Card
• Citibank Debit Card
• Punjab National Bank Debit Card
• Union Bank of India Debit Card

Internet Banking:
We accept payment through Internet Banking for the following banks:

• Allahabad Bank NetBanking
• Axis Bank NetBanking
• Bank of Maharashtra NetBanking
• Central Bank of India NetBanking
• Corporation Bank NetBanking
• Deutsche Bank NetBanking
• Dhanlaxmi Bank NetBanking
• Federal Bank NetBanking
• HDFC NetBanking
• ICICI NetBanking
• IDBI NetBanking
• Indian Bank NetBanking
• Indian Overseas Bank
• Indusind Bank
• Karnataka Bank NetBanking
• Karur Vysya Bank NetBanking
• Lakshmi Vilas Bank NetBanking
• Oriental Bank of Commerce NetBanking
• South Indian Bank NetBanking
• State Bank of India NetBanking
• Vijaya Bank NetBanking
• Yes Bank NetBanking

Cash Cards:
We accept following Cash Cards :

  • Done Cash Card
  • Itz Cash Card
  • OxiCash Card

Q. How much are the shipping charges?
Shipping Charges are mentioned on the product page.

Q. What is the estimated dispatch time?
We ensure that the product gets dispatched to the customer within 5-7 business days

Q. How do I check the current status of my orders?
You can check the status of your order in your Order History under My Account.

Q. What does the different order status mean?
Following are the different order statuses you can find under your account history:

Pending – The product is in your Cart and payment is still pending for the same
Under Process – Payment received; order now under process
Delivered – Shipment delivered to you
Cancelled – Order cancelled by you / Amount refunded to you

Q. When and how can I cancel an order?
You can initiate the cancellation of your order if your order status does not change to Under Process even after three days of making the payment.

 Q. Do I need to pay anything at the time of delivery of the item?

 The total amount charged at the time of placing the order is inclusive of shipping charges, if any. However, Octroi and other state specific charges will have to be paid by you at the time of delivery.

Q. How i can redeemed my Doscount Coupon?

You can avail Rs. 200 discount on Minimum of Rs. 1200 shopping

A Discount Coupon is valid on a single/onetime transaction only. Multiple coupon cannot be reedemed by single person

• The management holds the right to cancel the order finding the misuse of GCs

• Discount Coupons are not redeemable /refundable for cash

• Two Discount Coupons cannot be clubbed together

 

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